0
Home » Services we offer

Services we offer

United Systems offers a variety of services and support options for your enterprise:

  • LAN/WAN infrastructure design and installation
  • LAN/WAN hardware deployment and configuration
  • Topology conversions (TokenRing-to-Ethernet)
  • Planning Services and Project Management
  • Network assessments and troubleshooting
  • Network Security
  • Network optimization (Fast Ethernet, Gigabit Ethernet)
  • Server installation and configuration
  • Application deployment
  • Internet access and web design
  • Cable installations
  • Comprehensive Maintenance Contracts
  • On-Site support

LAN Services

  • Assessment of existing environment
  • Cable infrastructure design and implementation
  • Computer Room design and provisioning
  • Network Operating System (NOS) installation and configuration
  • NOS conversions, migrations and upgrades
  • Server installation and configuration (see Server section for details)
  • Workstation deployment and connection to LAN
  • Network Hardware installation and configuration (hubs, switches, routers)

VoIP \ ToIP- Datacom

We offering a complete turnkey installation on IP-PBX Installation, maintenance and service. As Mitel Platinum Dealer we could provide your company with the most advance telecommunication equipment offering also the following

Service or applications:

  • IP – PBX Installation \ Maintenance \ Support – from 1 up to 65,000 user system
  • Voicemail Gateways
  • Digital and Analog gateways
  • SIP Gateways
  • Video Conference Solutions
  • Microsoft LCS Integration and Collaboration Integration
  • Softphone Capabilities
  • Contact Center Solutions
  • Linux Blade Server and Applications
  • Teleworker Solution
  • Vertical Solution – Healthcare, Lodging, Finance, Education, etc
  • Infrastructure Agnostic

Routing & Switching

  • Installation and configuration of all common router configurations:
  • WAN Bridging and routing
  • LAN Routing (point to point, LAN to LAN)
  • Internet connectivity
  • Virtual LAN (VLAN) design and implementation
  • Network optimization (protocol and broadcast filtering)
  • Segmentation of LAN (via VLAN or physical cabling)
  • Bridging and routing of multiple topologies (ie: Token Ring and Ethernet)

Network security             

  • Logging
  • Debugging
  • Packet and Service filtering
  • Password recovery

Installation and configuration of all common server types:

  • File/Application servers
  • Print Servers
  • DHCP (see Internet section for details)
  • Firewall, Proxy servers
  • Web Servers (see Internet section for details)
  • Email servers
  • Application-specific servers
  • Redundant/Backup servers

Service and Support Options:

We value our customers and we believe in long-term business relationships. We offer

Maintenance and support in the form of maintenance agreements, pre-purchas “block” service hours and off-hour support contracts. As with all of our services, our support services are flexible and competitive.

Our maintenance packages include:

  • 24X7 Support
  • 2 – 4 Hour response times (depends on location)
  • On-site services
  • Local and remote maintenance/management of your data center(s)
  • Each rate varies as per its intended use. Routing and Switching configurations require
  • specialized personnel and therefore rate a higher hourly charge.